If you are late to a session, the session will end at the scheduled time.
Scheduling and Payment
All clients must register by filling out an online Intake Form and accept the Liability Release before scheduling a session.
All clients must have a credit card on file to schedule sessions.
Payment is due at the time of service.
All purchases expire one year from the date of purchase.
Root & Limb accepts Credit Cards, Checks and Venmo.
Virtual Sessions
Virtual sessions are held via Zoom, FaceTime or Skype.
Zoom links are emailed to the email on file in the client’s Mindbody profile. If Skype or FaceTime is preferred you will receive a call at the session’s scheduled time.
Recording of virtual sessions is not permitted.
Root & Limb is not responsible for technical multifunctions beyond our control.
Intake forms and Waivers
All clients must register by filling out an online Intake Form and accept the Liability Release before scheduling a session.
Cancellations
All sessions are held to a 24-hour cancellation policy.
Sessions may not be rescheduled within the 24-hour time period.
If a session is canceled within 24 hours of the scheduled appointment time the full price of the session will be billed to the credit card on file, forfeited, or deducted from a package.
Health and COVID 19 procedures for in studio sessions
Proof of COVID Vaccination is required for all in studio sessions.
Masking policies following current CDC recommendations.
If you do not feel well, have a temperature, have been in contact with an ill person or think you have been exposed to COVID-19 please stay home.
Studio Sessions are 50 Minutes to allow for cleaning in between sessions and to limit contact between clients.
Please wash hands in the studio’s sink before your session begins.
Use provided hand sanitizer before touching props, loops, or equipment.
Studio equipment, props and any other surfaces touched will be thoroughly cleaned and sanitized after each session with single use towels and recommended cleaning and disinfecting products.
If you do not want to come to the studio after scheduling an in-studio session, you are always free to change your in-studio session to a virtual session without penalty or loss of the session.
